Privacy Notice

EU Supply PLC group ("eu-supply") appreciates your visit to our web site www.eu-supply.com (the "Site"). At eu-supply we recognise the importance of protection and management of customers personal and other sensitive information. Our privacy policy and management of such information is based on internationally known fair information practices, privacy laws and regulations around the world, and internationally recognized good privacy practices. We want you to know what information we learn about you when you visit the Site, and what we do with that information.

Notice

  • We only process personal information, which may include sensitive information, to fulfil obligations to customers under agreements with them, or if it is required to comply with applicable law.
  • Personal and/or sensitive information will not be collected, processed or transferred, unless adequate privacy protection mechanisms are in place.

Consent

By becoming a customer (including any party accepting terms of use with intent on responding to tenders or interacting with our other customers), you give your explicit consent with respect to the collection, use, and disclosure of personal information as described in this notice. Explicit consent here means you were clearly presented with an option to agree or disagree with the collection, use, or disclosure of personal information.

Confirmation of authorization based on intercompany agreement

As a duly authorized representative of a contracted customer organisation you hereby consent to EU Supply’s processing of any Personally Identifiable Information (“PII”) provided to EU Supply for the purposes of enabling EU Supply’s services to our company and any staff affiliated therewith.

Further information

Management aspects

We will, through appropriate management and strict application of criteria and controls:

  • Observe fully conditions regarding the fair collection and use of information.
  • Meet our legal obligations to specify the purposes for which information is used.
  • Collect and process appropriate information, and only to the extent that it is needed to fulfil our operational needs or to comply with any legal requirements, such operational needs include to reasonable extent informing the user of new features and services.

We ensure that we have a Privacy and Data Protection Officer with specific responsibility for ensuring compliance with Data Protection. We ensure that everyone processing personal information understands that they are contractually responsible for following good data protection practice aligned with internal procedures and legal requirements. We collect, process and transfer personal information about customer through computerized and paper-based data processing systems. We have established routine processing functions. We ensure that all processing and transfers of personal information are subject to reasonable confidentiality and privacy safeguards.

Collection

We shall obtain and process personal data fairly and in accordance with statutory and other legal obligations. We collect personal information for the sole purposes to accommodate customers before, during and after their assignment has been carried out.

Use, retention, and disposal

We limit the use of personal information to the sole purpose of executing your assignment and for which you have given your implicit consent. We retain personal information for only as long as necessary to fulfil the stated purposes or as required by law or regulations and thereafter appropriately dispose of such information. For example we will retain your personal information as long as you are a customer and therefore subject of an EU Supply assignment.

Access

You may reasonably access and update your personal information directly in your account or if function not available for that by contacting EU Supply support function, at
Contact details: support@eu-supply.com

This notice provides basic information about our processing of your personal information and your privacy rights. Should you have additional questions, you may contact the EU Supply Privacy and Data Protection Officer at following details:
Contact details: dataprotectionofficer@eu-supply.com

Disclosure to third parties:

We shall use and disclose your personal data only in circumstances that are necessary for the purposes for which we collected the data. We will never sell your personal information to third parties.

Security for privacy:

We protect personal data against unauthorized access (both physical and logical) aligned with our internal information security policy and procedures. Our Information Security Management System is certified against ISO/IEC 27001 by certified third-party auditors on a bi-annual basis. We shall take appropriate security measures against unauthorised access to, or alteration, disclosure or destruction of personal data and against its accidental loss or destruction. Personal data will only be accessible to authorised staff.

Quality:

We maintain accurate, complete, and relevant personal information as reasonable possible and only for the purposes identified in this notice. We retrieve your personal data from our business systems and corresponding e-mails. Please note that we have a shared responsibility with regard to the accuracy of your personal information. Please let us know of any changes to your personal information.

Cookies:

We may send a "cookie" back to your hard drive on certain pages of the Site. A cookie is a small text file placed on your hard drive by our server and is essentially your "identification card" to us. It is uniquely yours, but it does not itself contain any information that identifies you personally and it can only be read by the server that gave it to you. Amongst other things, it allows you to navigate the Site easily. Its purpose is to tell our server that you have returned to a particular web page. It saves you time because if you personalise pages or register for access to a particular part of the Site, a cookie helps our Site to remember who you are. It also allows us to improve our Site because we can learn which parts of the Site are most used.

Most browsers are initially set to accept cookies, but you can set your browser to warn you before accepting cookies, and then refuse the cookie when you receive the warning. Alternatively, you can set your browser to refuse all cookies automatically. If you set your browser to refuse cookies, you may not be able to use certain parts of the Site.

Information on new services

We may also, from time to time, use the details that you provide to send you information (by post or e-mail) about eu-supply and products and services offered by us which we believe would be of interest to you. You will receive such information only from us. However, we will not send you such information if you have indicated that you object to receiving it. If at any time you decide that you no longer wish to receive such information from us, please send an e-mail to tendersupport@eu-supply.com, quoting your company code and user name.

Monitoring and enforcement:

We monitor compliance with our privacy policies and procedures and have procedures to address privacy related complaints and disputes. All EU Supply staff is aware that a breach of the rules and procedures in EU Supply policies may lead to disciplinary action being taken against them. If you believe that your personal information is not handled in accordance with the applicable law or our privacy policies, you may submit a complaint to the EU Supply Data Protection Officer who will investigate the complaint.